ft101z Privacy Policy — Your Information Is Our Responsibility

ft101z is a trusted online betting and casino platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains how we collect, use, store, and protect your personal information when you use the ft101z website (ft101z.cam).

By using our platform, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully, and if you have any questions, contact our support team.

We collect various types of information when you register and use services on the ft101z platform. The purpose of data collection is to provide you with the best service and to ensure the security of the platform.

1.1 Information You Provide Directly

When you create an account or use our services on our platform, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification
• Payment information — bKash, Nagad, Rocket, or Upay account number
• Your preferences and settings

1.2 Automatically Collected Information

When you browse the ft101z website, certain information is automatically collected for technical reasons:

• IP address and device information
• Browser type and operating system
• Date and time of website access
• Page visit history and click activity
• Information collected through cookies and similar tracking technologies
• Transaction history and betting activity information

1.3 Information Received from Third Parties

We may sometimes receive information from identity verification service providers, payment processors, or fraud prevention services. This information is used solely to ensure the security and legitimacy of your account.

ft101z uses your information only for specific and legitimate purposes. We never use your information unnecessarily or without your permission.

2.1 Service Operation and Improvement

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and transactions
• Managing bonuses and promotional offers
• Resolving technical issues on the platform
• Improving the user experience

2.2 Security and Legal Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Verifying user age (meeting the 21+ age requirement)
• Meeting regulatory authority requirements
• Assisting in the resolution of legal disputes

2.3 Communication and Support

• Providing 24/7 live chat support
• Sending important account updates and notifications
• Sending promotional communications with your consent
• Responding to your complaints and requests

ft101z treats your personal information with the utmost importance. We never sell your information to third parties. However, information may be shared in the limited circumstances described below:

3.1 Service Provider Partners

To maintain the quality of our services, information may be shared with certain trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These partners may only use the information to provide the specific services assigned to them.

3.2 Legal Obligations

ft101z will be required to provide information when necessary as part of a court order, government directive, or legal process. In such circumstances, we will make every effort to notify you in advance where possible.

3.3 Business Transfers

In the event of a future merger, acquisition, or asset transfer, user information may be transferred. However, the new entity will also be bound to comply with the terms of this privacy policy.

The ft101z website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Essential for operating the basic functions of the website. Without these, the site does not work properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Help analyze website traffic and user behavior.
• Security Cookies: Used to detect and prevent fraudulent activity.

4.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. Please note, however, that disabling cookies may limit some website functionality and may affect your user experience.

ft101z applies industry-standard security measures to protect your personal information. Our security framework is continuously updated and improved.

5.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication option
• Hashing and encryption for sensitive information

5.2 Organizational Security

• Following a "minimum necessary" principle for data access
• Regular security training for staff
• Strict access control policies
• Data breach detection and response plan

ft101z retains your personal information only for as long as necessary. The retention period is determined based on the type of information, the purpose of use, and legal obligations.

6.1 Account Information

All account information is retained for as long as your account is active. Even after closing your account, information may be retained for a specific period in accordance with regulatory requirements.

6.2 Transaction Information

Records of financial transactions are retained for an extended period due to legal obligations. This information also helps with fraud prevention and dispute resolution.

6.3 Data Deletion

Once the need for retention has ended, ft101z deletes or anonymizes data using secure methods. If you request deletion of your data, we will delete information that falls outside of legal obligations.

ft101z believes you should have full control over your own information. Your rights are outlined below:

7.1 Right to Access Information

You may request a copy of your stored information from us at any time. We will respond to your request within a reasonable time.

7.2 Right to Correct Information

If there is any error in your stored information, you may request a correction. This can be done through your account settings or via our support team.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your information. However, some information may need to be retained due to legal obligations.

7.4 Right to Withdraw from Marketing Communications

You may opt out of promotional emails or notifications at any time. This can be done through your account settings or via our support team.

7.5 Right to Data Portability

Upon request, we may be able to provide your information in a common, machine-readable format.

ft101z provides services only to those aged 21 and above. We do not knowingly collect information from any minor. If we become aware that a minor has created an account by providing false information about their age, that account will be closed immediately and all associated information will be deleted.

If you suspect a minor is using our platform, please notify our support team.

ft101z operates primarily for the Bangladesh market. However, our technology infrastructure may operate on servers located in various countries. In such cases, we ensure that:

• All international data transfers are secured through SSL encryption
• The receiving party provides protection equivalent to this privacy policy
• Data centers follow industry-standard security standards

ft101z may update this privacy policy from time to time. This may be done due to service improvements, legal requirements, or business changes.

For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after changes will be considered as your agreement to the new policy.

You can see when the policy was last changed by checking the "Last Updated" date at the top of this page.

If you have any questions, complaints, or requests regarding this privacy policy, please contact us. Our support team is always ready to assist you in Bengali.